Negative Reviews in Social Media

So You Think You Can Ignore Negative Social Media Content on the Internet

So You Think You Can Ignore Negative Social Media Content on the Internet

According to an eVoc Insights study, 48 percent of consumers need to consult reviews before making an online purchase. Today, many consumers are turning to YouTube and other social media channels to find reviews.

In October 2009, there were more than 3.7 billion search queries on YouTube according to comScore.

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